Terms of Service

Company

C&P Thai Cuisine & Café Limited

Address:
207 Kingston Rd, Epsom, KT19 0AB, United Kingdom

Contact Details:
Phone: 02083931234
Email: cpthai207@gmail.com

Welcome to C&P Thai Cuisine & Café! By using our services, you agree to the following terms:

Reservations:

Booking: Reservations can be made via our website, phone, or in person. We recommend booking in advance to ensure availability.

No-Show Policy: Reservations will be marked as a no-show if you do not arrive within 15 minutes of your scheduled time. We may need to release the table to other guests after this period.

Cancellation: If you need to cancel or modify your reservation, please notify us at least 24 hours in advance. Cancellations made within 24 hours may affect future booking priority or incur a small fee.

Pick-Up Orders:

Order Placement: Orders can be placed for pick-up via our website or phone. No pre-payment is required.

Order Changes: If changes need to be made to your order or if an item is unavailable, we will attempt to contact you before preparing the order. Please ensure we can reach you. We may not begin preparing the food until we have confirmed with you.

Cancellation: Please notify us at least 1 hour before your scheduled pick-up time if you need to cancel your order. Orders canceled after this time may not be accommodated.

Payment:

In-Restaurant: Payment for dine-in is required at the end of your meal. We accept cash, credit, and debit cards.

Pick-Up Orders: No pre-payment is required. Payment will be collected upon pick-up.

Health and Safety:

Allergies: Please inform us of any allergies or dietary restrictions when placing your order or making a reservation. We will do our best to accommodate your needs.

Hygiene: We are committed to maintaining high standards of hygiene and food safety to ensure a safe dining experience for all our guests.

Conduct:

Respectful Behavior: We request that all guests treat our staff and other patrons with respect. We reserve the right to refuse service to anyone behaving inappropriately.

Damage: Guests are responsible for any damage caused to our property during their visit.

Changes to Terms:

Updates: We may update these terms from time to time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.

Contact Information

Contact Details:
For any questions or concerns about this Terms of Service, please contact us at:

Phone: 02083931234
Email: cpthai207@gmail.com

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